Case Management Services
Negotiate the developmental services system
more effectively.
Case Management Services is a program offered by Family Counselling and Support Services for individuals with developmental disabilities or Autism Spectrum disorder.

Our counsellors help clients negotiate the developmental services system, providing advocacy and information about your rights within the system.
We provide:
• information - about services and resources
• counselling - for emotional support
• referral - to clinical supports
• service Coordination - obtaining assessments, service referrals, and consultation with other services
• advocacy - assistance in helping you negotiate with others
We work with you to develop a plan for services that meet your specific needs. When you need us we will be there.
 
Why Join the Program?
If you answer 'yes' to any of the following questions, you might consider our case management services:
• Do you have trouble understanding the support system?
• Do you know where to go for help and information?
• Are you having trouble accessing the right services?
• Would you like help planning for the future?
• Are you being taken advantage of?
• Do you need emotional support?
How to get service...
Call Access, Information & Referral (A.I.R.)
519.824.4015
1.877.216.1116
What is a Developmental Disability?
A developmental disability is a life-long limitation in intellectual functioning which occurs prior to age 18 and varies greatly among individuals.  People with a developmental disability learn more slowly than their typically developing peers, and may face challenges in many common daily activities such as independence, employment, problem solving and self-help skills.

Individuals with a diagnosis within the Autism Spectrum are also considered to have a developmental disability.

What our clients say...
Some testimonials from clients who have benefited from our Case Management Services...
"This is what I liked about the counselling: respect, honesty, openness, knowledge, listening, professionalism, integrity. It was informative, helpful, reassuring, and supportive."
"The service at the agency was quick, confidential, and close to home"
Our Hours
Our Hours of Operation are: Monday:
9 a.m. to 5 p.m.
Tuesday, Wednesday, Thursday:
9 a.m. to 9 p.m.
Friday:
9 a.m. to 5 p.m.

Our offices are closed Saturdays and Sundays

Contacting Us
To apply for Case Management Services, please contact Access, Information and Referral at 519-824-4015 or
1-877-216-1116.